Customlovespecia
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Terms of Use

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Agreement to Terms

Welcome to Customlovespecia. By accessing or using our website at customlovespecia.cv or engaging our event decoration services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

Services Description

Customlovespecia provides professional event and photo zone decoration services, including but not limited to:

  • Photo zone setups and backdrops
  • Event decor and styling
  • Lighting and effects installations
  • Custom themed decorations
  • Delivery, setup, and takedown services

All services are subject to availability and proper booking procedures.

Booking and Payment

Reservations

To reserve our services, you must provide accurate event details, including date, location, and specific requirements. Bookings are confirmed upon receipt of deposit or full payment as specified in your quote.

Pricing

All prices are quoted in US Dollars and are subject to change. Custom quotes are valid for 30 days from the date of issue. Final pricing may vary based on specific requirements and any additional services requested.

Payment Terms

Payment schedules will be outlined in your service agreement. Generally, a deposit is required to secure your booking, with the balance due before or on the event date.

Cancellation and Refund Policy

Cancellation terms are as follows:

  • Cancellations made more than 30 days before the event: Full refund minus 10% administrative fee
  • Cancellations made 15-30 days before the event: 50% refund
  • Cancellations made less than 15 days before the event: No refund

We reserve the right to cancel services due to circumstances beyond our control, in which case a full refund will be provided.

Client Responsibilities

As a client, you agree to:

  • Provide accurate event information and venue details
  • Ensure venue access for delivery and setup at agreed times
  • Notify us of any venue restrictions or requirements
  • Obtain necessary permissions for decorations at your venue
  • Handle rental items with reasonable care during your event

Liability and Damages

You are responsible for any damage to or loss of rental items during your event period. Charges for damaged or missing items will be assessed at replacement cost.

Customlovespecia is not liable for:

  • Venue restrictions that prevent installation of agreed decorations
  • Issues arising from inaccurate information provided by the client
  • Weather-related issues for outdoor events
  • Third-party actions beyond our control

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Customlovespecia and protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

Custom designs created for your event remain our intellectual property but may be used exclusively for your event.

Photography and Marketing

We may photograph our decoration setups at your event for portfolio and marketing purposes. If you prefer that your event not be photographed or shared, please notify us in writing before your event date.

Limitation of Liability

To the fullest extent permitted by law, Customlovespecia shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our control, including natural disasters, pandemics, acts of government, or other force majeure events.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of any changes.

Governing Law

These Terms of Use are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.

Contact Information

For questions about these Terms of Use, please contact us:

  • Email: info@customlovespecia.cv
  • Phone: +17188725016
  • Address: 2225 Voorhies Ave, Brooklyn, NY 11235, United States

About Us

We are passionate about creating beautiful, memorable spaces for all types of events across the United States.

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Services Pricing Contact

Contact

+17188725016

info@customlovespecia.cv

2225 Voorhies Ave, Brooklyn, NY 11235

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